Anshul Agrawal, Dr. Anumeha Srivastava (2026) “Digital Transformation in Public Transportation: An Analytical Study of Online Reservation and Digital Ticketing Systems in UPSRTC”, Journal of the Oriental Institute, ISSN:0030-5324 UGC CARE Group 1, 74(2), pp. 886–900. doi: 10.8224/journaloi.v74i2.1092.