1. SUNNY SONU PANDHRE , 2. PROF. SANTOSH PATKAR. CUSTOMER SATISFACTION TOWARDS SELECT SERVICES OFFERED BY THE DEPARTMENT OF POST IN GOA: EMPIRICAL STUDY. Journal of the Oriental Institute, ISSN:0030-5324 UGC CARE Group 1, [S. l.], v. 74, n. 2, p. 536–559, 2025. DOI: 10.8224/journaloi.v74i2.882. Disponível em: https://journaloi.com/index.php/JOI/article/view/882. Acesso em: 11 oct. 2025.